Privacy Policy

YOUNG NEW GROUP SDN. BHD. — AI E-Commerce Platform

Introduction

Welcome to the AI-powered e-commerce platform operated by YOUNG NEW GROUP SDN. BHD.. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing our platform, you agree to all terms outlined in this policy.

Information We Collect

We only collect the information necessary for registration, order processing, personalization, and operation of our AI e-commerce services. This includes:

  • Account registration details
  • Contact information (email, phone number, social accounts)
  • Billing and shipping details (when applicable)
  • Product interactions, browsing activity, and purchase behavior
  • Messages exchanged with our customer support or AI assistant

Google User Data

If you choose to connect your Google account (e.g., Google Drive or Google Sheets integration), we may request specific permissions with your explicit consent.

We may access:

  • Your Google email and basic profile details
  • Permission to view, create, and modify files in your Google Drive

We use this data only for:

  • Importing and exporting files inside our platform
  • Supporting AI automation or e-commerce workflow features

We do not use Google data for advertising, analytics, or AI model training. You may revoke access at any time, and our system will immediately stop retrieving your Google data.

Use of Personal Information

Your personal information is used to enhance and personalize your experience, including:

  • Processing orders and delivering products
  • AI-generated product recommendations
  • AI automation for customer follow-up via WhatsApp, Instagram & Telegram
  • Account personalization and profile management
  • Sending updates, promotions, and important notices

Confidentiality

We maintain strict confidentiality over all personal and financial information, including credit/debit card details, bank accounts, and private messages. All conversations with our AI assistant or WhatsApp support are protected with the same level of security and never shared with any third party.

Security Measures

We implement strong security protocols to safeguard your data from unauthorized access, leaks, and cyberattacks. While we take every reasonable step to protect your information, please understand that no method of online transmission is 100% secure.

Changes to This Policy

YOUNG NEW GROUP SDN. BHD. reserves the right to update or modify this Privacy Policy at any time without prior notice. We encourage you to review this page periodically for the latest version.

Acceptance of Terms

By using our AI e-commerce platform, you acknowledge and agree to the terms stated in this Privacy Policy. If you do not agree, please discontinue using our website or services.